Taxi HeroData & Safety
The one-page version of our Privacy Policy, laid out the way the app stores ask for it, plus the safety facts parents ask about.
What the game collects
| Data | Collected | Shared | Used for | Optional |
|---|---|---|---|---|
| Device or other IDs (advertising id, app-instance id) | Yes | Yes — ad network, Google | Analytics, advertising, crash reports | Advertising id: yes (device settings) |
| App interactions (screens, taps, gameplay events) | Yes | No | Analytics | No |
| In-app purchase history (what was bought, not how you paid) | Yes | No | Unlocking and restoring purchases, analytics | Only if you buy something |
| Crash logs and diagnostics | Yes | No | Fixing bugs | No |
| Approximate location (country/region from IP) | Yes | Yes — ad network | Analytics, advertising | No |
| Name, e-mail, phone, address, contacts | No | No | — | — |
| Precise location (GPS) | No | No | — | — |
| Photos, videos, audio, files, camera, microphone | No | No | — | — |
| Messages, health, financial (card) data | No | No | — | — |
- All data is sent over encrypted connections (HTTPS).
- You can ask us to delete the analytics and crash data tied to your installation — see Your rights.
- There is no account. Uninstalling the game removes your progress and stops all collection.
- “Shared” means sent to a third party for their processing, as the stores define it. Google processes analytics and crash data on our behalf; the ad network (Unity LevelPlay / ironSource / Unity Ads) receives ad data under its own policy.
Safety facts
| Question | Answer |
|---|---|
| Can players talk to each other? | No. There is no chat, no messaging, no friend list, no multiplayer. |
| Can players share content? | No. The custom licence plate is visible only to the player, on their own device, and is never uploaded. |
| Does the game link to the web or social networks? | Only to the app store pages for the game and to this website (Support, Privacy). No social log-in. |
| Is there violence? | Cartoon car bumps. No people are hurt; passengers grumble and get out. No blood, no weapons. |
| Are there ads? | Yes: short interstitials between shifts, a short break ad about every five minutes in the untimed Freestyle mode, and optional rewarded videos. Ads are rated for the audience by the network and never open the browser without a tap. “Remove Ads” and VIP switch interstitials off. A “Basic” (non-personalised) mode is available in Settings. |
| Are there purchases? | Yes, optional: a Starter Pack, Remove Ads, cash packs, a VIP subscription and cosmetic extras. Shift cash and the regular taxis can all be earned by driving; a few cosmetics (premium paints, the Rainbow Trail, the siren taxis, the custom plate, the weather pack) and the VIP perks are purchase-only. Purchases go through Google Play / the App Store and follow your account's purchase protections (password, biometrics, parental controls). |
| Is it for children? | It is a friendly cartoon game, but it is not designed for or directed at children under 13; we do not knowingly collect their data. Parents: use Google Family Link or Apple Screen Time to control downloads and purchases. |
| Does it need permissions? | Internet and network state, store billing (for purchases) and the advertising ID (Android 13+, for ads). No location, camera, microphone, contacts or storage permissions. |
Report a problem
Saw an ad that should not be there, or something that looks wrong? E-mail hello@taxiheroapp.com with “Taxi Hero safety” in the subject and, if you can, a screenshot. We read every message.