Taxi HeroData & Safety
The one-page version of our Privacy Policy, laid out the way the app stores ask for it, plus the safety facts parents ask about.
What the game collects
| Data | Collected | Shared | Used for | Optional |
|---|---|---|---|---|
| Device or other IDs (advertising id, app-instance id) | Yes | Yes — ad network, Google | Analytics, advertising, crash reports | Advertising id: yes (device settings) |
| App interactions (screens, taps, gameplay events) | Yes | No | Analytics | No |
| In-app purchase history (what was bought, not how you paid) | Yes | No | Unlocking and restoring purchases, analytics | Only if you buy something |
| Crash logs and diagnostics | Yes | No | Fixing bugs | No |
| Approximate location (country/region from IP) | Yes | Yes — ad network | Analytics, advertising | No |
| Name, e-mail, phone, address, contacts | No | No | — | — |
| Precise location (GPS) | No | No | — | — |
| Photos, videos, audio, files, camera, microphone | No | No | — | — |
| Messages, health, financial (card) data | No | No | — | — |
- All data is sent over encrypted connections (HTTPS).
- You can ask us to delete the analytics and crash data tied to your installation — see Your rights.
- There is no account. Uninstalling the game removes your progress and stops all collection.
- “Shared” means sent to a third party for their processing, as the stores define it. Google processes analytics and crash data on our behalf; the ad network (Unity LevelPlay / ironSource / Unity Ads) receives ad data under its own policy.
Safety facts
| Question | Answer |
|---|---|
| Can players talk to each other? | No. There is no chat, no messaging, no friend list, no multiplayer. |
| Can players share content? | No. The custom licence plate is visible only to the player, on their own device, and is never uploaded. |
| Does the game link to the web or social networks? | Only to the app store pages for the game and to this website (Support, Privacy). No social log-in. |
| Is there violence? | Cartoon car bumps. No people are hurt; passengers grumble and get out. No blood, no weapons. |
| Are there ads? | Yes: short interstitials between shifts and optional rewarded videos. Ads are rated for the audience by the network and never open the browser without a tap. “Remove Ads” and VIP switch interstitials off. A “Basic” (non-personalised) mode is available in Settings. |
| Are there purchases? | Yes, optional: a Starter Pack, Remove Ads, cash packs, a VIP subscription and cosmetic taxis. Every gameplay item can also be earned by driving. Purchases go through Google Play / the App Store and follow your account's purchase protections (password, biometrics, parental controls). |
| Is it for children? | It is a friendly cartoon game, but it is not designed for or directed at children under 13; we do not knowingly collect their data. Parents: use Google Family Link or Apple Screen Time to control downloads and purchases. |
| Does it need permissions? | Internet access only. No location, camera, microphone, contacts or storage permissions. |
Report a problem
Saw an ad that should not be there, or something that looks wrong? E-mail hello@taxiheroapp.com with “Taxi Hero safety” in the subject and, if you can, a screenshot. We read every message.